Privacy Policy

Last updated: June 24, 2025

1. Introduction

Exploree Insights ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website exploree-insightss.com and use our document legalization services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request our document legalization services
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter
• Visit our office in person

This information may include:

• Name and contact details (address, phone number, email)
• Identity documents and certificates
• Payment information
• Communication preferences
• Any other information relevant to your service requirements

2.2 Technical Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser information
• Device and operating system details
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing document legalization services
• Processing payments and managing accounts
• Communicating with you about your services
• Sending newsletters and updates (with your consent)
• Improving our services and website functionality
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Legal Basis for Processing

Under the UK GDPR, we process your personal information based on:

• Contract: To fulfill our contractual obligations to provide services
• Legitimate Interest: To operate our business and improve our services
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with legal and regulatory requirements

5. Information Sharing and Disclosure

We may share your information with:

• Government Agencies: Foreign Office, embassies, and consulates for legalization purposes
• Service Providers: Trusted third parties who assist in providing our services
• Legal Authorities: When required by law or to protect our rights
• Professional Advisors: Lawyers, accountants, and consultants as needed

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data transmission and storage
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure document handling procedures

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Typically, we retain client information for 7 years after completion of services, unless a longer retention period is required by law.

8. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your information (subject to legal requirements)
• Restriction: Limit how we process your information
• Portability: Receive your information in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at [email protected] or +44 20 7946 0958.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. International Transfers

Your information may be transferred to countries outside the UK/EEA for legalization purposes. We ensure appropriate safeguards are in place to protect your information during such transfers.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately:

Information Commissioner's Office
Website: ico.org.uk
Phone: 0303 123 1113